What Our Customers Say

Angie Joslyn

Joslyn Law Firm

Our firm has worked with Micro System Solutions over the past several years. Sung Lee is extremely responsive and quick to resolve any IT or computer problems that we have. As a fast-paced business, it is important to have a company on hand in case any IT issues arise. Micro Systems has never let us down and resolves our issues very efficiently. I would highly recommend their services to anyone in need of a computer/IT expert! Thank you so much, Sung and it is a pleasure doing continued business with you.

Jim Jarrett

North American Environmental Services LLC

Sung Lee let us know that we were probably one crashed from losing our entire system. You don’t realize how important computers are until you don’t have them.

Charlotte Lambert

Commercial Pools

Nothing I hate more than a customer walks in and we can’t take care of a sale. You know, we can’t wait for them. So we heard of Sung’s commercial on the radio and called him out. He just has made life honestly easy. I don’t worry about our computer system anymore at all. He’s easy to understand. He’s very respectful. He’s polite. He’s a great guy and very responsive.

Frank E. Grafton

The Owner’s Edge, LLC

“I operate a small home business. My computers and a privately designed database were 10 years old and everything updated for security, with no loss of data. I contacted Sung Lee for assistance. He tackled the job and completed it with perfection in one day. He is very professional and personable. I would highly recommend Sung to anyone for IT needs. He has certainly won me as a regular customer.”

Susan M. Lantz

Law Offices of Susan M. Lantz

“Sung came into our office and immediately assessed the situation and within a short amount of time fixed the problem. We were impressed with his expertise and professionalism. We are also thankful for the time you took to explain things in layman’s terms. I can only say “Thank You” for his assistance and definitely send our recommendation for his company to anyone we know that may need his knowledge.”

David Canale

Workers’ Compensation and Personal Injury

“I had the need to upgrade and network a couple of PCs. We designed a system best suited for my practice. Sung Lee’s greatest contribution to my practice has been his personal service and dedication. He was always available to discuss my concerns, always returned calls promptly, and also thorough. In essence, I would strongly recommend that you seek out Sung Lee’s assistance on computer needs!”

Rod Merritt, DC.

Rodney Merritt & Associates, Inc.

“I have used several different computer technicians in the past. Sung is by far the best and I would recommend him to anyone.”

Brent Handa

Brent Handa, Attorney at Law

“I am an attorney and have used Micro System Solutions as the computer and IT provider for my law office for over eight years. The level of service provided has been excellent. They have responded very promptly and professionally to any issues we have experienced. I highly recommend Micro System Solutions.”

Lisa H. Hillman

Royalty Trucking Cincinnati Packaging & Distribution

“I have used Sung Lee at Micro System Solutions and he was very professional and courteous. He was very thorough and resolved our issues in a timely manner.”

Gunther K. Lahm

Attorney at Law, Law Office of Gunther K. Lahm LLC

“Micro System Solutions has provided my law office with the highest quality of computer service and support. Sung Lee and his staff make every effort to immediately address service issues relating to hardware, software, and operation. They have offered creative and cost-effective solutions to my computer requirements at the office and at home.”

Steven M. Thickstun

Advanced Fuel Systems, Inc.

“Sung Lee has been servicing our computers and solving our PC and networking problems for several years. During this entire period, we have found Sung Lee to be extremely knowledgeable, and very easy to work with. He responds quickly to our problems and often suggests solutions in areas we had not previously considered.”

Robin S. Stith

Attorney at Law, Robin S. Stith Law Office

“I highly recommend Micro System Solutions to other businesses. MSS is a comprehensive service that is tailored to meet the individual needs of the company. The installation was quick and efficient.”

Hank O’Connor

Freedom Transport, Inc.

“During the over eighteen years we have partnered, Micro System Solutions has provided us with tailor-made solutions to our I.T. needs. They have always been responsive and innovative and we are grateful.”

Greg Buckey

National Highway Express

“Sung Lee has provided service to my company since 2010. He is very professional, reliable and accessible at all times. I value his expertise and he has access to all facets of the business and I highly recommend him to all. He and his wife, H.J. also collaborate for issues on my home laptop as well.”

William Geary

Law Offices of William L. Geary, Co. LPA

“We have relied upon Sung Lee, H.J. and Micro System Solutions for years. Their response time is excellent. Their willingness to tackle problems is admirable and their ability to “communicate” about computer problems so that the customer can understand the problem is most helpful! We recommend them highly.”

Lea Maceyko

Maceykotax, Inc.

“Being a small business we need a professional for our IT systems but do not need a full-time staff person. Micro System Solutions helped our business go to the next level. What a great asset to have a knowledgeable, attentive, and friendly partner to take care of all our IT needs. Every small business needs them on their team.”

Shawn Dingus

Plymale & Dingus, LLC

“My business has chosen Mirco Systems Solutions for all of our IT needs due, in large part, to their timely and professional service. I would highly recommend them to any other business or individual that values such as quality service.”

Joe Odoguardi

“I have used MSS for over fifteen years on a number of projects ranging from the total installation of a Local Area Network (LAN) to the development of software programs for Special Event Accounting, Purchasing, and Human Resources. Their greatest asset is their service. They take the time to thoroughly understand what you need and proceed to deliver it in an expedient and cost-effective manner.”

Douglas Whaley

“Sung Lee and his company have been handling my computer problems for years and I am very, very pleased to recommend him. He thoroughly understands what he is doing, does it quickly and professionally, and charges very reasonable rates. More than that he is trustworthy and I never worry about giving him complete access to my computer.”

Ron Taylor

The Cannon Group, Inc.

“We consider Sung Lee an integral part of our business. Over the past 15 years Sung has provided and maintained all of our PC and networking needs. Sung’s 24/7 commitment and dedication to assuring our systems are operating smoothly as if they were his own are greatly appreciated. We are fortunate to have him as a part of our team.”

Ronald Plymale

Plymale & Dingus, LLC

“Sung Lee and Wife H.J have provided all I.T. Services for our practice for more than 10 years,. They are very skilled and knowledgeable with immediate response to system problems. I highly recommend.”

Aaron Welsh

E&E Consultants

“I needed a complete system overhaul in my office. We had different tech company’s before and it was an awful experience. Usually, long downtime lost revenue and a complete headache. So I called Sung Lee and he was there the next day. As soon as he walked into the door and looked at our system, my stress level went way down. I can tell immediately that he wants to take care of us and our problems.
He obviously diagnosis everything really quickly and he is very efficient. So as soon as I saw that, I knew that I got the guy. He made a game plan, got all equipment together came back on Friday evening on my schedule, and got everything up and running on Saturday any glitches.
The old phone system was a nightmare. Sung gave us a very simple phone to use and works great. I don’t lose calls. We have become a very efficient company and it is phenomenal!”

Marilyn Smith

Capitol Square Printing

“They took care of every problem and I had some big problems. I hired a web builder and things got little out of hand then Micro System Solutions got everything fixed. Got my website fixed. Got my Mac fixed. Got my email fixed. Then he came in and saved us in QuickBooks. They saved us lives.”

Pam Yost

Interior Designer & Founder

“It is a pleasure to work with Sung. His professional demeanor and sincere interest in helping us has allowed us to focus on our business and know that we can count of him to be there as our IT needs to expand and change.”